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Building Online and Offline Community at the Roger Smith Hotel

Posted on 17. Sep, 2009 by in Community, Events, Hotel

Building Online and Offline Community at the Roger Smith Hotel

Adam Wallace and Brian Simpson spoke at Jeff Pulver’s 140 Character Conference NYC Meetup on Sept 16, 2009. They spoke on how the Roger Smith Hotel has built business through a focus on people, relationships and community. The Roger Smith has always been a place of community, but with the online tools now available to us the hotel has built a major online presence and reputation and the Social Media Hub in NYC.

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  • heleneforbes

    I would also like to join the off-line community…is that available to us social media types?

  • http://www.facebook.com/adwal Adam Wallace

    Yes! Absolutely. Next Friday 9/25 we are going to start up again with “Follow Fridays IRL (in real life)”. You should join us for that!

  • http://zaneology.me zaneology

    It's nice to hear these key words/phrases mentioned and see them implemented:
    Create, build & Maintain Relationships
    It's About People
    Continued follow up
    We are all part of a family
    Trust
    Reach People w/ Stories
    Gratitude & graciousness to and for your supporters
    Commraderie
    Community

    :)

  • heleneforbes

    FF IRL sounds great, what are the details as I would like to follow up for 9/25

  • heleneforbes

    Great Keywords…do they work on google :)
    Best,

  • http://zaneology.me zaneology

    Yes! But just like in business and life, those keywords work best if they are not just spoken or claimed, but actually put into action throughout an entire community, not just within their own select circle of friends. When people and companies focus daily on being their but AND move from exclusive to “in”clusive (talking about people :) , that's when the TRUE magic happens.

    @Zaneology

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